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Customer Rights & Policies

Cancellation & Refund Policy

Insurance Marketing Made Simple LLC dba Autobot CRM

Your Cancellation Rights

We believe in earning your business every single month. There are zero long-term commitments or locks. To exercise your right of cancellation, you may take either of the following two simple actions:

1Self-Service via Software

Cancel your subscription directly from the Billing section within your Autobot CRM software dashboard at any time.

Log into Account & Billing →
2Send a Text Request

Send your formal cancellation request via text message to our dedicated cancellations line at 615-887-3861.

Text 615-887-3861 →
Please Note: Cancellation requests submitted via text message are processed within 24 to 48 business hours. Please allow sufficient time prior to your next renewal date to avoid future billing cycles.

No Refunds Policy

Because software access, infrastructure, digital marketing templates, and initial setup/onboarding support resources are provisioned immediately upon enrollment, we do not offer refunds for monthly software subscription payments once charged.

To avoid future subscription payments, you may cancel your subscription at any time prior to your next billing cycle.

Communication Charges & Disconnections

You remain responsible for any third-party communication usage costs (SMS, phone calls, AI minutes, carrier fees) incurred on your account up to and including the date of account closure.

To avoid any unwanted ongoing telecommunications charges, please ensure you disconnect or delete phone numbers, email services, and active automated campaigns prior to or upon closing your account.

Contact Us

If you have any questions regarding our Cancellation and Refund Policy, please contact our support team:

  • By Email: Support@AutobotCRM.com
  • By Text Message: 615-887-3861
  • By Support Phone: (615) 307-6707
Official policy of Insurance Marketing Made Simple LLC dba Autobot CRM